Policing employees' social media activity without bringing out the riot squad
- prohibit disclosure of confidential company information (including legally privileged information, market sensitive matters and private customer data);
- prohibit using social media to breach company policy and laws (for example, to harass, discriminate and/or defame);
- provide guidelines on when social media is acceptable (for example, is it banned during business hours or is a moderate amount of use acceptable?); and
- provide guidelines on what is and is not appropriate to say about the employee's role and work environment.